Survey & Plan of Corrections

Survey & Plan of Corrections

Surveys are an inevitable part of assisted living operations. While many surveys conclude smoothly, others may result in the need for a Plan of Correction. Are you ready when that happens in your community?

This 2- hour virtual, interactive session will walk you through the survey process from preparation to follow-up, with strategies to reduce stress, improve outcomes, and strengthen compliance. Participants will learn how to develop a Plan of Correction that not only addresses citations but also fosters long-term improvements in quality of care, resident satisfaction, and organizational efficiency.

This session will explore:

• Understanding the survey process and what surveyors are looking for
• How to identify proactive steps your team can take to be survey-ready year-round
• Learning how to write a clear, effective Plan of Correction
• Strategies for turning survey results into lasting, positive change

Whether you are new to assisted living leadership or a seasoned administrator, this course will provide expert guidance to help your community thrive.