WALA Management Essentials
WALA has partnered with industry experts to offer management courses tailored for the assisted living profession.
Get the training you need—anytime, anywhere.
Each course is developed by seasoned professionals to close knowledge gaps and provide a clear path to success in assisted living management.
WALA has partnered with industry experts to offer management courses tailored for the assisted living profession.
Get the training you need—anytime, anywhere.
Each course is developed by seasoned professionals to close knowledge gaps and provide a clear path to success in assisted living management.
Upcoming Classes
Transitioning from Employee to Leader to Manager
May 19, 2026
This fan-favorite class is back virtually for 2026. This session is designed to support employees as they transition from working alongside their peers to supervising and leading them. Two main components are Conflict Resolution and Root Cause Analysis.
Learn MoreSmall Shifts, Big Success: The Formula for Sustainable Growth
June 23, 2026
In assisted living, excellence is built one moment at a time. The quality of care, the strength of culture, and the well being of residents don’t depend on dramatic changes—they’re shaped by the small, consistent actions your team takes every single day. Join us virtually with a WALA favorite, Dave Molenda for this 2-hour class.
Learn MoreEffective Change in Condition Communication Between your Team and Medical Providers
July 14, 2026
Clear, structured communication is essential for ensuring timely and appropriate clinical interventions in assisted living settings. This 2-hour virtual course will teach caregivers and staff how to effectively communication with providers.
Learn MoreIn-person. Virtual. On-site.
Expert-led training delivered when and where your team needs it—even right at your community. Ready to get started? Contact us today to schedule on-site training for your team.
WHO SHOULD ATTEND?
Each of the classes included have been selected to provide necessary tools for:
- New Managers looking to gain knowledge
- Experienced Managers needing refreshers
- Team Leads hopeful to manage
- Senior Leadership looking to expand knowledge
What Our Clients Are Saying
"We send our team to the Management Essentials classes to equip our Executive Directors and Assistant Directors with the leadership skills necessary to navigate the unique challenges of the assisted living industry."
— Azura Memory Care
"I would recommend sending members of your team to the Management Essentials course because it's been a game-changer for our community leaders. It's helped strengthen communication skills, learn ways to support front-line staff more effectively, and develop confident leaders who understand how to balance compassionate care with operational excellence. The course gave our team practical tools to lead with empathy, accountability, and clarity - qualities that are essential in senior living."
— Capri Communities
"We value these courses because it is a chance to connect with people who have similar backgrounds, but still have difference perspectives. We feel the courses we have taken have been really insightful to our team and the type of leaders that we are and want to be. We are always able to take something away and apply it to our roles."
— Clearwater Assisted Living
Looking for a certain class or topic that you think would benefit your team and would like to see scheduled? Let WALA know!