WALA Management Essentials

Upcoming Classes

Taking Care of People who Take Care of People

Octber 29, 2026

Supporting employee mental health has become one of the most important - and most challenging - parts of working in assisted living today. Leaders and team members are navigating emotionally demanding work, staffing shortages, and constant resident needs all while trying to take care of themselves and each other.

This 3-hour workshop led by Beth Ridley of Ridley Consultants, provides a practical, realistic approach to supporting mental health at work without requiring anyone to be a therapist or take on more than they can sustain.

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That's What I Meme:  Understanding Generational Influences and Characteristics

November 3, 2026

Generational conflict and misunderstanding isn’t new—but lately, the gap between each generation feels wider than ever.  This 2-hour virtual session, That’s What I Meme, breaks down the key influences, traits, and tendencies of the major generations in today’s workforce. More importantly, it provides practical strategies to better understand what drives each group—so you can connect, communicate, and lead more effectively. No matter your generation, this session is relevant, entertaining, and will give you a fresh perspective on your coworkers—and honestly, just about everyone else in your life.

 

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Beyond the First 90 Days: Creating a Culture People Want to Stay In

December 8, 2026

In senior living, hiring is hard—but keeping great people is even harder. Beyond the First 90 Days challenges leaders to rethink retention as more than an onboarding process or an HR initiative. It’s about creating a workplace where employees feel connected, valued, supported, and motivated to stay.

This 3-hour engaging and practical session, led by Dave Molenda of Positive Polarity, explores what happens after the excitement of a new hire wears off and provides leaders with simple strategies to strengthen engagement, build meaningful connections, and create a culture that keeps great people on the team. Participants will leave with practical ideas they can put into action immediately—because retention isn't something you fix when someone leaves; it's something you build every day.

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In-person. Virtual. On-site.

Expert-led training delivered when and where your team needs it—even right at your community. Ready to get started? Contact us today to schedule on-site training for your team.  

Schedule Training

WHO SHOULD ATTEND?

Each of the classes included have been selected to provide necessary tools for:
  • New Managers looking to gain knowledge
  • Experienced Managers needing refreshers
  • Team Leads hopeful to manage
  • Senior Leadership looking to expand knowledge

What Our Clients Are Saying

"We send our team to the Management Essentials classes to equip our Executive Directors and Assistant Directors with the leadership skills necessary to navigate the unique challenges of the assisted living industry."

— Azura Memory Care 

"I would recommend sending members of your team to the Management Essentials course because it's been a game-changer for our community leaders. It's helped strengthen communication skills, learn ways to support front-line staff more effectively, and develop confident leaders who understand how to balance compassionate care with operational excellence. The course gave our team practical tools to lead with empathy, accountability, and clarity - qualities that are essential in senior living."

— Capri Communities

"We value these courses because it is a chance to connect with people who have similar backgrounds, but still have difference perspectives. We feel the courses we have taken have been really insightful to our team and the type of leaders that we are and want to be. We are always able to take something away and apply it to our roles." 

— Clearwater Assisted Living
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