WALA Management Essentials
WALA has partnered with industry experts to offer management courses tailored for the assisted living profession.
Get the training you need—anytime, anywhere.
Each course is developed by seasoned professionals to close knowledge gaps and provide a clear path to success in assisted living management.
WALA has partnered with industry experts to offer management courses tailored for the assisted living profession.
Get the training you need—anytime, anywhere.
Each course is developed by seasoned professionals to close knowledge gaps and provide a clear path to success in assisted living management.
Upcoming Classes
Effective Change in Condition Communication Between your Team and Medical Providers
July 14, 2026
Clear, structured communication is essential for ensuring timely and appropriate clinical interventions in assisted living settings. This 2-hour virtual course will teach caregivers and staff how to effectively communication with providers.
Learn MoreTransforming the Culture of Care with a House-Like Setting
July 21, 2026
This 2-hour virtual course explores how assisted living communities can transform their culture of care by aligning operations, physical environments, and staff practices with a household model philosophy.
Learn MoreAdaptive Leadership: Driving Progress on Complex Challenges
August 11, 2026
The most difficult issues in assisted living—high turnover, resistance to new protocols, inter-departmental conflict—are rarely solved by simple policies; they are Adaptive Challenges.
This 3-hour strategic session equips managers and executive leaders with the crucial ability to distinguish between Technical Problems and Adaptive Challenges.
Learn MoreIn-person. Virtual. On-site.
Expert-led training delivered when and where your team needs it—even right at your community. Ready to get started? Contact us today to schedule on-site training for your team.
WHO SHOULD ATTEND?
Each of the classes included have been selected to provide necessary tools for:
- New Managers looking to gain knowledge
- Experienced Managers needing refreshers
- Team Leads hopeful to manage
- Senior Leadership looking to expand knowledge
What Our Clients Are Saying
"We send our team to the Management Essentials classes to equip our Executive Directors and Assistant Directors with the leadership skills necessary to navigate the unique challenges of the assisted living industry."
— Azura Memory Care
"I would recommend sending members of your team to the Management Essentials course because it's been a game-changer for our community leaders. It's helped strengthen communication skills, learn ways to support front-line staff more effectively, and develop confident leaders who understand how to balance compassionate care with operational excellence. The course gave our team practical tools to lead with empathy, accountability, and clarity - qualities that are essential in senior living."
— Capri Communities
"We value these courses because it is a chance to connect with people who have similar backgrounds, but still have difference perspectives. We feel the courses we have taken have been really insightful to our team and the type of leaders that we are and want to be. We are always able to take something away and apply it to our roles."
— Clearwater Assisted Living
Looking for a certain class or topic that you think would benefit your team and would like to see scheduled? Let WALA know!