Assisted Living Administrator - Neenah
Administrator Employment Opportunity
CopperStone Assisted Living & Memory Care
61 Units, Current 75 Unit Development Opening Fall 2025
Fox Crossing, WI
CopperStone is an award winning, premier senior living community located in Neenah, WI that opened in June 2021. Our Assisted Living and Memory Care facility consists of 61 units. We are currently in development of a brand new 75 unit facility that will also be overseen by this role. This new facility is projected to open in Fall of 2025.
We are proactive, outside-of-the-box thinkers and believe senior living has gone unchanged for far too long. We are committed to our Resident’s, the community and attaining the best employees possible. Experience the newest technologies, the most advanced facilities, and owners that will support you in your efforts to create the best senior living experience in the Fox Valley.
CopperStone Highlights:
Family owned; This role reports directly to the owners. Owners have spent their careers in Health Care operations and development (SNF, NHA and Hospital Facilities Experience).
Annual average care giver turnover of 8-12% (v. industry average of 60-70%)
Top of market staff wages to ensure timely recruitment.
All mid-level management retention of 2+ years.
CopperStone’s Hiring Timeline:
- Administrator Anticipated Start Date – January 2025
- 75 Unit Assisted Living New Development Opening – Fall 2025
Interviews will be held the week of December 2nd, 2024, at our current facility: 751 Deerwood Ave. Neenah, WI 54956
Please email your resume, including 1-3 career goals. Professional references are appreciated with your application.
Administrator Responsibilities
CopperStone’s Administrator is generally responsible for:
- Overseeing every activity taking place in CopperStone Assisted Living, while maintaining compliance with all applicable laws and regulations; and make periodic and routine reports to the owners regarding corporation operations, with emphasis on matters that impact resident, staff, legal or policy concerns.
- Collaborate with CopperStone’s Director of Clinical Operations and Facilities Manager to ensure the companies success.
- Remain an industry expert to ensure future success for the corporation by staying current on industry trends, clinical requirements, and regulatory compliance specific to DHS 83 and Chapter 50.
- Will be a resource and advocate for Residents, their families, and CopperStone’s direct care staff; Complete the clinical orientation and training for all CopperStone’s direct care staff.
- Will hire, train, discipline, and terminate employees in accordance with company policies. Must become fluent in CopperStone’s policies to provide consistency and quality in the selection and retention of staff.
- Will serve as CopperStone’s appointed Grievance Officer and must follow all applicable policies and regulations surrounding proper Grievance procedures. Will serve as a Resident advocate to CopperStone staff, 3rd party contracts, family and all other applicable entities.
- Will maintain and reinforce the corporations mission statement to provide high quality and consistent care and Resident/Community satisfaction. Will participate in community relations to promote a positive culture to staff and the community. These events may take place outside of normal business hours from time to time.
- Will provide visible, proactive leadership and be responsible for creating and maintaining the highest standards of customer satisfaction relating to healthcare, facilities, food services, activities, housekeeping, staff interactions and Resident care. Will directly supervise, motivate and mentor all facility staff.
- Will complete all financial responsibilities, as directed by the Owners. This includes accounts payable, accounts receivable, budgeting, and overseeing resident petty cash accounts.
Professional Developments
Specialize in the healthcare of Residents with Alzheimer’s disease, other forms of Dementia, and other intellectual developmental disabilities.
Knowledge of clinical and regulatory process relating to assisted living - CBRF, as specified in WI DHS 83 and Chapter 50 to ensure the facility and its operations remain in compliance.
Thorough knowledge of principles, practices, and techniques of personnel administration, recruitment, selection, orientation, training and performance evaluation.
Skills and Abilities
The appropriate use and delegation of authority, to plan and supervise the work of others in a manner conductive to attaining full performance, productivity and high morale.
Ability to mentor and lead employees.
Communicate clearly, concisely and effectively.
Organization and documentation skills.
Deal tactfully and courteously with internal and external individuals and groups.
Recognize facts and exercise sound judgment in arriving at solutions.
Identify, find and implement workable solutions or alternative ways to solve problems.
Capacities
The capacity to maintain continuity of thought and purpose over prolonged periods of time regardless of the frequency of interruptions and situations; The stamina to work long hours under pressure and to function effectively during stressful situations.
The capacity to work full-time hours, 40-45/week. Typically, hours range between 7a.m. to 5p.m., Monday through Friday with occasional evening and weekends. The ability to respond to high level questions from the clinical on-call team off hours.
Experience
Acceptable professional experience in long term care; graduation from an approved technical college or university. Applicable bachelor’s degree is preferred. Must be 21 years of age and have a WI CBRF Administrator License (or a superseding credential is acceptable) as per WI DHS 83 regulation.
3-5 years of experience in Assisted Living and/or Skilled Nursing. Nursing Home Administrator License is preferred.
Experience with ECP, Nurse call systems, delayed egress, and Microsoft suite is preferred.
3-5 years in a leadership, supervisory, or management preferred.
Other Requirements
Attend all Attend all regular staff meetings, required training sessions, and any other mandatory meeting as posted.
Limited out of town travel is required for industry training events.
Successful criminal background check, driver’s license, and proof of auto insurance, and completed reference checks.
For questions and to apply, e-mail Nicole at n.barrett@CopperStoneCommunities.com