Administrators & Management Intensive
January 24 & 25, 2006
Oakwood Village East
Madison, Wisconsin
This program will help you learn, from industry experts, the tools to lead your team effectively, from assisted living basics to specific departmental needs. Brought back for a 7th time due to the incredible response of past attendees, this interactive seminar is one you can not afford to miss!
Enrollment is closed! If you are interested in getting onto the waiting list, send an e-mail to info@ewala.org.
WALA was pleased to present the Administrators and Management Intensive to a sold-out group of attendees the last 6 years. In 2006, we have strengthened the agenda and added additional information. Don't miss this opportunity to take part in this popular program. Limited enrollment, so register early.
This is not your typical presentation! The fun, interactive debate style format will open your mind to new techniques. WALA's two-day seminar is designed to provide a useful overview of the many-faceted responsibilities of the Assisted Living Administrator. Training modules include: Accounting and Financial Management, Staffing and Professional Development, Management, Marketing, and more.
The Administrators and Management Intensive will provide skills needed to operate a successful assisted living community. This program will help you learn, from industry experts, the tools to lead your team effectively, from the assisted living basics to specific departmental needs.
In the world of assisted living, well-trained administrators are vital to the success and well-being of an assisted living community! Designed specifically for the entry-level Administrator or as a refresher for the experienced veteran, this course will provide the tools necessary to manage the diverse needs encountered daily. Developed from the Senior Living University Training System, this overview provides leadership skills which will be utilized while working with employees, residents, and within the community.
The team of Colleen Endsley, Mindy Manone, and Janis Nowak will enlighten, delight and challenge you. Their high-energy approach to learning will make sure you stay focused and have practical take-home tactics.
Colleen Endsley: Colleen Endsley is the Owner/Principal of CME, Senior Housing Consultants, LLC. With 20 years of senior management experience at all levels of senior housing, from independent living to skilled nursing facilities, Colleen offers a wealth of information and guidance. Her unique perspective and experience covers the operating scope from day to day management to customer service, program development, regulatory affairs, operational systems development, staff recruitment, mentoring, marketing and training.
Mindy Manone: Mindy Manone is the Director of Marketing for Premier Care Centers. With a Bachelor's degree in Marketing and Organizational Communication, Mindy has 10 years combined experience in Sales and Marketing of Residential Apartment Communities, Health Care Communities and corporate training.
Janis Deets Nowak: Janis Deets Nowak has been involved in long-term care for twenty-five years. After years of auditing, consulting and helping clients assess the feasibility of their long-term care projects she has chosen to specialize. The past ten years have been focused solely on the provision of quality care in the assisted living environment. As President and Program Administrator of New Perspective, Inc. Janis oversees the delivery of quality care by approximately 100 employees to 105 residents with dementia in seven small, 13 to 16-bed residential group homes. Janis is a member of the WALA Board of Directors, as well as an innovative teacher and curriculum developer.
Location
Oakwood Village East
5565 Tancho Drive
Madison, WI 53718
Directions
From I-90/94 take Hwy 151 (north) to Sun Prairie. Take the American Parkway exit (heading north). Follow American Parkway; Oakwood Village East is located on your right.
Please allow sufficient travel time for weather, parking and traffic. We will begin at 8:30 a.m. sharp each day!
Accommodations
You are responsible for your own reservations and costs. The closest hotel option is the Woodfield Suites. WALA has negotiated a rate of $89/night with the Woodfield Suites. If you would like accommodations, please contact the Woodfield Suites directly at 608/245-0123 and request the Oakwood Village Discount when booking to receive our special pricing.
WALA has also negotiated a rate of $69/night with the Best Western East Towne Suites nearby. If you would like accommodations at this hotel, please contact the Best Western East Towne Suites directly at 608/244-2020 and request the Local Corporate Rate when booking to receive our special pricing.
AGENDA
TUESDAY, JANUARY 24, 2006
| 8:00 - 8:30 |
Registration and Refreshments |
| 8:30 SHARP | Welcome |
| 8:30 - 9:00 | Course Objectives |
| Module One: Assisted Living Basics | |
| 9:00 - 9:30 | Key Principles and Residents' Rights |
| 9:30 - 10:30 | Regulations and Resident Monitoring |
| 10:30 - 10:45 | BREAK |
| Module Two: Accounting and Financial Management | |
| 10:45 - 11:15 | Building Blocks of Accounting |
| 11:15 - 11:45 | The General Ledger and The Revenue Cycle |
| 11:45 - 12:45 | LUNCH |
| Module Four: Marketing | |
| 12:45 - 1:45 | Managing Your Marketing Team |
| Module Three: Staffing and Professional Development | |
| 1:45 - 2:45 | The Administrator's Role in HR: Creating an Effective Recruitment Plan |
| 2:45 - 3:00 | Training for Knowledge, Skill and Retention |
| 3:00 - 3:15 | BREAK |
| Module Five: Physical Plant | |
| 3:15 - 4:15 | Maintaining Your Physical Plant (Safety & OSHA) |
| 4:15 - 4:30 | Wrap Up: Questions & Evaluations |
WEDNESDAY, JANUARY 25, 2006
| 8:00 - 8:30 |
Registration and Refreshments |
| 8:30 SHARP | Welcome |
| Module Six: The Residents | |
| 8:45 - 10:15 | Needs Assessment and Service Plan |
| 10:15 - 10:30 | BREAK |
| 10:30 - 11:30 | Shared Risk |
| 11:30 - 12:15 | Community Resources & Volunteers (Includes home health, therapy services, hospice) |
| 12:15 - 1:15 | LUNCH |
| 1:15 - 2:00 | Therapeutic Programming (Includes psycho-social needs and Alzheimer's) |
| 2:00 - 2:30 | Quality Assurance for Residents and Your Residence |
| 2:30 - 2:45 | BREAK |
| Module Seven: You and Your Staff | |
| 2:45 - 3:15 | Preventing Burnout by Energizing and Rewarding Staff |
| 3:15 - 3:45 | Managing the Stress of Being an Administrator |
| 3:45 - 4:00 | Take Home Points and Next Steps |
Administrators Certification is Available From WALA/SLU
Once you have completed this two-day intensive, you have the opportunity to earn Senior Living University's (SLU's) Administrator Certification. SLU offers a national certification program to industry professionals. This self-study, self-paced course uses SLU's 3-volume "Management Library for Administrator's and Executive Directors". Applicants who successfully complete the open-book exam at 85% or higher receive SLU's certificate. Through this certification program, up to 47 CEU hours are available through the NAB (National Board of Examiners of Long Term Care Administrators). Application for CEU's must be ordered separately from SLU at a cost of $100 plus a processing fee. CEU's for WALA's Administrators and Management Intensive have been applied for.
The Management program can be purchased directly from SLU for a cost of $325. Prices already include the $20 shipping/handling fee.
As a special offer, those who attend the Administrators and Management Intensive with WALA will receive a 20% discount off the purchase price of the "Management Library for Administrator's and Executive Directors" program.
Comments from DHFS on this course
December 29, 1999
Dear Jim Murphy,
It was a pleasure to open your mailing which announced the Administrators and Management Intensive training seminar WALA is sponsoring on the 18th and 19th of January 2000. Please accept our congratulations for taking the initiative to offer state-of-the-art administrative training to the assisted living industry. Management integrity is key to providing quality services. This seminar is an excellent opportunity to share best practices among managers as well, a concept the Division of Supportive Living highly supports. . . We wish you every success with this seminar!
Sinikka McCabe, Administrator
Susan Schroeder, Director
Division of Supportive Living
Bureau of Quality Assurance
Can You Afford to Miss This Intensive?
Sign Up NOW - Early bird Registration Deadline is January 13, 2006
Cancellation policy
Please notify us of any cancellations by January 13, 2006, as no full refunds will be made after that date. If a cancellation is made after January 13, a voucher for future WALA educational events will be issued minus a $50 administration fee. Substitutions, if needed, are permitted and encouraged.