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FAQ for the WALA Online Ordering System

1) Is the shopping cart secure?

Yes. WALA’s shopping cart, hosted by Mal’s ECommerce Solutions, uses SSL (secure socket layers) and sophisticated encryption techniques to protect your payment information.

2) How do I sign up for an event?

Its simple. The first step is to choose your member status – WALA members receive large discounts for events. (If you are not a member of WALA, you can find more information at Membership Central). Then just type in the number of people for each event next to the event or events you are interested in attending. Then hit “Add Events to Cart”.

Once you have settled on your purchase, chose “Go to Payments” and provide us with the necessary information. We suggest checking “Remember my name and address for my future purchases.” So that the next time you order from WALA you will have less information to fill in.

Then hit “Continue” and enter your credit card information. That’s it. Your order will be confirmed via email.

3) Can I order for all the attendees in my company?

Yes. Just fill the number of attendees for each event. If you can provide us with their names fine (there’s a box for that purpose). If not, the WALA office will follow up with you to get everyone’s information.

4) What if I change my mind?

Simply call or email the WALA office. If it is before the published cancellation date, your card will be credited in full. If it is past the cancellation date, the cancellation will be handled according to the published cancellation policy for that event. Substitutions are permitted and encouraged at any time.

5) What if an event gets cancelled?

If an event is cancelled, WALA will notify you as soon as possible via phone or email. Cancelled event registration fees will be credited in full, or can be used as credit toward another WALA event registration.

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